FAQs

Here to Help

Get answers to some of the most frequently asked questions about locksmith services below. If you have more questions, please contact us today. We're happy to serve clients throughout the Fort Bragg, Fayetteville & Hope Mills, NC areas.

  • Are You a Licensed, Bonded, and Insured Locksmith?

    Yes, we are. J & S Locksmith is licensed, bonded, and insured. We are also a GSA-certified locksmith.

  • Do You Subcontract Work Out?

    No. J & S Locksmith has been run for over three decades by a team dedicated to providing all the locksmith needs of our community.

  • What Areas Does Your Mobile Locksmith Serve?

    While based in Fayetteville, NC, our team of mobile locksmiths can travel and provide service to clients throughout Fort Bragg, Hope Mills, NC & the surrounding areas.

  • Are All Locks “Pickable”?

    No, newer locks and deadbolts on the market are highly resistant to all forms of picking. Many commercial office spaces use Stand Alone Access Control Systems for additional security.

  • Can I Use the Same Key for All My Locks?

    No, newer locks and deadbolts on the market are highly resistant to all forms of picking. Many commercial office spaces use Stand Alone Access Control Systems for additional security.

  • Can I Use the Same Key for All My Locks?

    Yes, you can. That singular key, sometimes referred to as a “Skeleton Key” needs to be made to match all the existing locks in your home.

  • What Does the Process of Rekeying Involve?

    The process of rekeying is essentially updating the present locks in your home to no longer work with an old set that may have gone missing or have exchanged hands after a real estate transaction. Our rekeying services give you added security, along with saving you time and money!

  • Can I Purchase a New Set of Keys?

    Yes, at our shop we carry a variety of keys from different brands as well. As part of our key replacement services, we can cut and match your new key to any existing locks you may have.

  • Should Locks be Repaired or Replaced Completely?

    This all depends on the current state of the lock. Certain parts such as the springs or pins can be repaired with newer ones. Other times a lock may be completely malfunctioning to the point where a new lock installation may be needed.

  • I’ve Lost the Only Key to My Car, What Can I Do?

    As your local car locksmith, we can provide various automotive locksmith services. Depending on if your car accepts a physical key or keyless entry will help us determine the best course of action. We can either provide you with a physical key replacement or program a new key fob replacement. With our mobile locksmith service, we can meet you right by your car to help you get on your way.

  • Should I Invest in New Locks or an Access Control System?

    It depends on your preferences or property needs. New locks are required to be installed and matched with your current set of keys. For convenience and ease of use for your business, an access control system is much easier to manage, all without the need for a physical key set. On top of being stand-alone, these systems are coded to increase the security of any assets or employees in the office.

  • Do I Need to Change the Code of My System after an Employee Leaves?

    Yes. In order to ensure the continued safety of your employees, the code should be changed to deny access to anyone that was either let go or left on their own accord. With a coded system, the reprogramming process is simple, easy, and effective.

  • What’s the Best Way to Protect My Important Documents?

    Whether you’re looking to store money, insurance information, records, or personal documents, it’s best to invest in either a vault, or a safe. It’s also best practice to not store classified and non-classified documents in the same container. At J & S Locksmith, we carry a wide selection of vault and safe brands to best serve your needs.

  • How Do I Regain Access to My Safe or Vault?

    As a GSA Certified Safe Technician and Inspector (LSI# 38945), J & S Locksmith can provide various services to help you get back into your floor safe or vault. Whether you require a basic mechanical safe lock opening or a complete vault repair service, we have the training and experience to help.

We’re only a phone call away! Call 910-822-5625 and let us know how we can help.

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